All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@thecrosslegacy.com to obtain a Return Merchandise Ā and Return Merchandise Authorization (RMA) number , then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange fourteen (14) days from the receipt of your item to process your return or exchange
The following items cannot be
Ā Ā Ā ā Ā Ā Ā eBooks & Digital Products
Ā Ā Ā ā Ā Ā Ā Grocery Guide and Meal Planners
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
Ā Ā Ā āĀ Ā Ā Ā Sale items are FINAL SALE and cannot be returned.
Ā Ā Ā āĀ Ā Ā Ā If your Grocery Guide and Meal Planner arrives with damage or a print defect please reach out to the printer directly at https://help.lulu.com/en/support/tickets/new?&referrerPageUrl= and they will be happy to assist you. Please attach a digital image showing the problem with the order instead of shipping the book or package back to The Cross Legacy.
Ā Ā Ā āĀ Ā Ā Ā The customer is responsible for any and all return or exchange shipping charges.
Ā Ā Ā āĀ Ā Ā Ā Original shipping charges will not be reimbursed in the event of a return or exchange.
Ā Ā Ā āĀ Ā Ā Ā A refund can only be sent to the original payment method. If you no longer have access to this payment method, please contact your bank or agency for the original payment method to claim the funds after the refund is sent.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: